Posts with tag: Vehicle Inspection

In a COVID-19 World, a Pre-Trip Inspection Is No Longer Optional

pre trip inspection In 2019, Commercial Vehicle Safety Alliance (CVSA) officials conducted a mass inspection. Of the more than 12,000 commercial vehicles they inspected, 18 percent failed. The CVSA pulled those vehicles from the road. Operators faced huge costs from: Corrective measuresLost timeFinesOther expenses  Those costs could have been avoided using simple pre-trip ...Read More

Driving Customer Retention and Loyalty in the Automotive Repair Industry

Customer Retention in the Automotive Repair Industry “Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referrals.” Rick Tate, Customer Loyalty Expert Customer retention and loyalty are crucial considerations for any auto service and repair business. Although loyalty and retention are very closely ...Read More
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