Posts in category: Repair Shops

Beat the Auto Shop Rush Hour

Mobile payments streamline approvals Mobile payments streamline approvals and transactions for a better workflow and customer experience Most repair shops request that their customers drop cars off at 8:00 a.m. and promise to have them ready by 5:00 p.m. for pick-up.   From the customer’s perspective, dropping off and picking up their vehicle from ...Read More

Driving Customer Retention and Loyalty in the Automotive Repair Industry

Customer Retention in the Automotive Repair Industry “Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referrals.” Rick Tate, Customer Loyalty Expert Customer retention and loyalty are crucial considerations for any auto service and repair business. Although loyalty and retention are very closely ...Read More

How to Grow Your Auto Repair Business

mechanic shop ideas Grow Your Business, Fast and Furious Embrace the “On-Demand” Model and Expand Your Customer Base If you are like most auto service and repair shop owners, marketing your business probably feels like a huge nuisance. Most business owners have their hands full dealing with customers and running their operations on ...Read More

Which Technology Trends in Automotive Repair Shop Workflow are Affordable for Any Shop?

digital trends in automotive industry The technology trends in automotive repair shop workflow are helping car owners and those employed by the automotive industry to solve management problems. On all levels, technology is being used to improve the buying, repair, resale, and diagnostic processes. The digital trends in automotive industry workforces have introduced robots and ...Read More
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