DRIVEROO Check Engine Light Service Network in
Driveroo Network Check Engine Light Service locations in Belmont, CA
Shops Ratings & Reviews
5 Star Auto Service
These guys live up very nicely to their name! Easy to get an appointment, the work is done quickly and the price is very fair. The day after a recent repair my car had a problem that ultimately turned out to be unrelated to their work. Five Star diagnosed and corrected it for me at no charge. We trust them with our cars and appreciate the quality and service. Well Done and Thanks!
I have two older cars that I do a lot of work to myself, but I have used these guys for tires, alignment & smog. Their staff was very helpful and friendly, the service was prompt, and quality of work was great. Since my cars are high mileage I was expecting them to try to sell me parts I didn't need, but they never did. I'll definitely continue to use them.
Deceitful, and once caught on to the fact, aggressive and rude. Not only that I would not go there again, but I would go to some lengths trying to convince friends not to.I've brought the vehicle into the shop for diagnosis of intermittent start problems. 5 Star Auto Shop recommended replacing the starter, and few other things, including back wheel brake shoes and drums. Their official documentation mentions that the shoe thickness 1.0 - 1.5 mm, in writing. The copy of the document is attached.Unfortunately for them, and totally unrelated, I had a recent wheel inspection and a report saying that the back-wheel brakes are in good condition. That made me seek a second opinion, for the whole thing, especially the ignition problems.It turned out that the problem was not the starter, but the alternator. A specialist will tell you that a starter is much more expensive to replace, at least for Honda Accords, as more labor is involved. I suspect 5 Star Auto Shop would have found out during repair that the alternator is also defective and would have recommended the replacement, "at a discount". Under that circumstances, the whole thing would have looked almost like a good deal, and turned them into the subject of my gratitude. In any case, another company replaced the alternator and the car starts fine since.As for the brakes, a new inspection performed by a specialized shop *after* 5 Star Auto Shop reported 1.0 mm thick brake shoes, revealed that that the back-wheel brake shoes - all four of them - are in good condition (4 mm) and do not require servicing. The drums are also in good condition and do not require servicing. The copy of the report is attached.At this point, and in my opinion, 5 Star Auto Shop's behavior might be considered as verging on fraud.After presented with evidence and asked for diagnostic procedure refund, the clerk became aggressive, and started to use expletives that cannot be reproduced here.Avoid, unless you do not care about being deceived, are OK with paying a lot more than necessary, and are also OK with the f*** word used on you.
I love this place and would definiteIy recommmend it for all your auto needs. Not only are the mechanics friendly and honest but the service is great and the place is clean and comfortable while waiting. I’ve been bringing my car in for oil changes, brakes and smog checks when needed, but recently my car broke down on me while driving in the evening. I had it towed to 5 Star Auto. They’re quick and efficient and it was fixed and ready for me to pick up the very next day.
Scott exceeds expectations. The crew at 5 Star are professional and trustworthy. Each time a service is performed on either my BMW or my Chevy Blazer. I drive away with confidence of a job well done by 5 Star.
Cars Recently Serviced
Vehicle Inspection Reports
2012 chevrolet Volt2011 volkswagen Golf2008 ford Escape2012 MERCEDES-BENZ GLK-Class2015 Jeep Wrangler2014 TOYOTA Scion FR-S2007 LEXUS ES2015 Audi Q32014 Mercedes-Benz C-Class2015 BMW X12013 ford Fusion2013 TOYOTA Prius C2012 hyundai Elantra2016 Honda Civic2013 fiat 5002010 toyota FJ Cruiser2011 nissan Leaf2015 LEXUS CT2012 toyota Prius2003 porsche 911search car by vin
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